Privacy Policy

Last updated: August 16, 2022

CareTeam.io, Inc. ("us", "we", or"our") operates the SurgerEase mobile application (the"Service") and the SurgerEase website at https://www.surgerease.com/.

This page informs you of our policies regarding the collection,use and disclosure of Personal Information when you use our Service.

We use your Personal Information and Account Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, company name,position or title ("Personal Information").

We also collect information that is unique to your account (“Account Information”) which includes, surgical specialty, number and type of surgical cases performed, including surgery details.  We may also collect payment information that you provide, such as bank account information and other information necessary to transfer funds.

We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests/inquiries, servicing your purchase and account, and improving our services across the platform.

We will use your information for marketing purposes, such as contacting you about our products and services, providing you with promotional materials that may be useful, relevant, valuable or otherwise of interest to you. We use PersonalInformation that we collect in connection with the Services, such as your location and your activities on the Services, to determine whether we may wishto contact you in order to offer you additional services and to facilitate the delivery of advertisements. We may send you (1) information about topics or content that we think may interest you, or (2) updates about the latest developments or features on the Services. We also may send push notifications to your device and a newsletter or similar materials to the email address you provide to us in the event that you subscribe to receive such a newsletter.

 

Log Data

When you access the Service by or through a mobile device,we may collect certain information automatically, including, but not limitedto, the type of mobile device you use, your mobile device unique ID, the IPaddress of your mobile device, your mobile operating system, the type of mobileInternet browser you use and other statistics ("Log Data").

In addition, we may use third party services such as GoogleAnalytics and Facebook Ad Manager that collect, monitor and analyze this typeof information in order to increase our Service's functionality. These thirdparty service providers have their own privacy policies addressing how they use such information.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. We use cookies to collect information in order to improve our services for you.

We partner with third parties to manage our advertising on other sites. Our third-party partners may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you advertisingbased upon your browsing activities and interests. 

 

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie.

If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.

Behavioral Remarketing

CareTeam.io, Inc. uses remarketing services to advertise on third party web sites to you after you visited our Service. We, and our third party vendors, use cookies to inform, optimize and serve ads based on your past visits to our Service.

Google

Google AdWords remarketing service is provided by GoogleInc.

You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google AdsSettings page: http://www.google.com/settings/ads

Google also recommends installing the Google AnalyticsOpt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout- for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to performService-related services and/or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.

Compliance With Laws

We will disclose your Personal Information where required todo so by law or subpoena or if we believe that such action is necessary tocomply with the law and the reasonable requests of law enforcement or toprotect the security or integrity of our Service.

Business Transaction

If CareTeam.io, Inc. is involved in a merger, acquisition or asset sale, your Personal Information may be transferred as a business asset.In such cases, we will provide notice before your Personal Information is transferred and/or becomes subject to a different Privacy Policy.

Security

The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use,modification, or disclosure.

However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed tothat third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites orservices.

Children's Privacy

Only persons age 18 or older have permission to access ourService. Our Service does not address anyone under the age of 13("Children").

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a children under age 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

This Privacy Policy is effective as of April 14, 2017 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the PrivacyPolicy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us here: support@surgerease.com